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Constellation Insights
September 11, 2024

How Google Cloud is monetizing AI

Google Cloud CEO Thomas Kurian said the company is increasingly monetizing AI based on consumption models, volumes of data and selling agents to line of business executives over IT.

Constellation Insights
September 5, 2024

Scotts Miracle-Gro and UserTesting: 9 customer experience takeaways

Constellation Research analyst Liz Miller recently caught up with Scotts Miracle-Gro leaders Hailey Schraer, lead user experience researcher at Scotts Miracle-Gro, and Jess Bailey, senior manager of digital experience at Scotts Miracle-Gro, to talk customer experience (CX). I followed up with a look at how those Scotts Miracle-Gro efforts align to the broader corporate strategy laid out by CEO Jim Hagedorn.