OpenAI, AI Sustainability, CX Optimization | ConstellationTV Episode 90

We made it to ConstellationTV episode 90! 📺 Hear co-hosts Holger Mueller and Liz Miller discuss enterprise technology news, including AI Forum highlights, AI integration in workforce management, and the impact of OpenAI's recent funding and future innovation.

Then R "Ray" Wang has an engaging conversation with Sol Salinas, EVP, and Sustainability Lead for Capgemini Americas on the role of sustainability, climate tech, and AI in addressing environmental challenges.

The episode concludes with a CR CX Convo with leaders from The Scotts Miracle-Gro Company on the importance of empathy in customer experience.

00:00 - Meet the hosts
01:24 - Enterprise tech news updates (AIF 2024, workforce management AI, OpenAI)
17:11 - Sustainability and AI with Capgemini's Sol Salinas
29:40 - CR CX Convo: Tests CX to Optimize for Extraordinary Growth
42:13 - Bloopers!

ConstellationTV is a bi-weekly Web series hosted by Constellation analysts, tune in live at 9:00 a.m. PT/ 12:00 p.m. ET every other Wednesday!