Breakfast

7:00am - 8:30am, Nov 6

Nothing beats a hearty breakfast to get you energized for Day 2. Get set for another action packed day!Read more

Day 2 Welcome!

8:30am - 8:35am, Nov 6

Day 2 kicks off with some real-world discussions on serious issues from governance, lessons learned, data privacy, and industry insights.  We'll also go deep into the discussion of experience management and orchestration of next best action and recommendations.  Take the time to ask questions and share your insights!  We'll cap off the evening with our 9th annual SuperNova Awards and find out who the winners are!Read more

Nicole France (Emcee)

VP and Principal Analyst , Constellation Research

Brain Trust: Digital Ethics - Building For Privacy, Consent, and the Consumer/Employee In a Post Digital World

8:35am - 9:00am, Nov 6

The dystopian future of AI, automation, and digital dictatorships serve as a lens to craft future policies that reflect the spirit of human existence.  Join this panel for a discussion on what balance of policies and regulations will provide a balance of privacy, consent, security, and safety in this Post Digital World.Read more

Esteban Kolsky (Moderator)

Principal and Founder, Think Jar, LLC

Julia Bardmesser

SVP & Head of Data & Analytics, Voya Financial

Jana Eggers

CEO, Nara Logics

Tricia Wang

Co-Founder, Sudden Compass

Executive Exchange: The Human Side of Building Augmented Teams Of Human and Machine

9:00am - 9:25am, Nov 6

From RPA to intelligent automation, work has been transformed forever in this post-digital world.  What will an augmented humanity future look like.  Do bots talk to bots and what is the role of the human.  Explore the possiblities, the ethics, and the risks.Read more

Andrew Nebus (Moderator)

#ChangeAgent, ASRC Federal

Chris Salles

Director, Learning & Knowledge Management, Audible, Inc.

Liza Lichtinger

Owner, Future Design Station

Misha Logvinov

Managing Director, EQT Partners/EQT AB

Bernt Wahl

Director, UC Berkeley

Tricia Wang

Co-Founder, Sudden Compass

Industry Insights: Fintech vs Traditional BFSI What's next?

9:25am - 9:50am, Nov 6

The rise of Fintech startups have forever disrupted the BFSI ecosystem.  As traditional institutions embrace a new approach, existing business models and assumptions must be reexamined.  Understand the lessons ln what it takes to navigate between the new and the old.Read more

Dion Hinchcliffe (Moderator)

VP and Principal Analyst, Constellation Research

Joanne Moretti

Founder and CEO, JCurve Digital

Sudhir Jha

Senior Vice President and Head of Brighterion, Mastercard

Aiaz Kazi

Chief Platform Officer, Banco Santander

Jaideep Dhok

General Manager , Persistent Systems Ltd.

Industry Insights: Patient Centered Transformation

9:50am - 10:15am, Nov 6

Patient transformation is a critical component of any successful healthcare organization. This panel explores the evolution of the patient experience movement. Join us to hear from three major healthcare executive as they share their journey on significant innovations in the future of care. Read more

David Chou (Moderator)

VP and Principal Analyst, Constellation Research

Zafar Chaudry

Senior Vice President & Chief Information Officer, Seattle Children's

Jake Dorst

Chief Information and Innovation Officer, Tahoe Forest Health System

Deborah Gash

SVP Chief Digital Officer, St. Luke's Health System

Rahul Patel

EVP & GM, Healthcare and Life Sciences, Persistent Systems, Inc.

Market Maker 1:1 Fireside Chat With Marie Wieck from IBM

10:15am - 10:35am, Nov 6

Interviews with leading industry visionaries on the big stage in an engaging and interactive fireside chat.Read more

R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Marie L. Wieck

General Manager, IBM Blockchain

Industry Insights: The Business Side of Sports

10:50am - 11:15am, Nov 6

Brent Leary (Moderator)

Managing Partner, CRM Essentials, LLC

Daniel Brusilovsky

Director, Consumer Products & Technology, Golden State Warriors

Jerry Drobny

Vice President of Strategic Revenue Services, San Francisco Giants

Jason Lumsden

Director, IT STrategy, Boston Red Sox

Steve Reese

CIO, Phoenix Suns

Neda Tabatabaie

Vice President of Business Intelligence, Sharks Sports and Entertainment

Ricky Volante

Chief Executive Officer, Historical Basketball League

Industry Insights: Data Driven Business Networks - How The Convergence Of Content, Network, and Tech Craft The Next Big Thing

11:40am - 12:05pm, Nov 6

The convergence of content, network, and tech brings the realization of data driven networks to a convergence of industries.  Comms, Media, Entertainment, Hospitality, Travel, and Consumer Tech will blend in a battle for new monetization models in ads, susbscriptions, memberships, and digital goods.  What will this future look like?Read more

R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Josko Grljevic

Chief Transformation Officer and Board Member, Talon Outdoor

Ben Haines

Senior Vice President & Chief Information Officer, Oath

Murray Swartzberg

Sr. Vice President Information Technology, Digital and Social Media, Data Distribution, ATP Tour, Inc.

Douwe van der Heij

Senior Director Product Manager, Syniverse

Martin Marcinczyk

GM CX Solutions, Comcast

Lunch

12:05pm - 1:05pm, Nov 6

Feast with fellow innovators and pioneers as you enjoy the view over the Pacific Ocean.Read more

DisrupTV Live Keynote - Niche Down With Christopher Lochhead and Heather Clancy

1:05pm - 1:35pm, Nov 6

Vala Afshar (Moderator)

Chief Digital Evangelist, Salesforce.com, Co-Founder and Co-Host, DisrupTVShow

R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Chris Lochhead (Keynote Speaker)

Author, Legendary CMO and Top 5 Apple ITunes Podcaster, Chris Lochhead

Heather Clancy (Keynote Speaker)

Editorial Director GreenBiz Group, Co-Author Niche Down

Market Maker 1:1 Fireside Chat With Microsoft's Dina Apostolou

1:35pm - 2:00pm, Nov 6

Interviews with leading industry visionaries on the big stage in an engaging and interactive fireside chat.Read more

R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Dina Apostolou

Global Product Marketing Director, WW Business Applications, Microsoft

BrainTrust: The New Post-Digital Back Office

2:00pm - 2:25pm, Nov 6

The confluence of an improved market outlook, the shift to the cloud, the pressure of digital transformation and replacement cycle dynamics has created one of the biggest growth opportunities for back office innovations. New cloud deployments provide a catalyst for improving and automating back-office processes like never before.  Technologies such as RPA and AI are creating self-driving and autonomous apps.

While the number of vendors in the market has diminished due to mergers and acquisitions, the consolidation has led to concentrated platform...Read more

R "Ray" Wang

Principal Analyst and Founder, Constellation Research

Jeff Banaszak

CFO, Creative Dining Services

Bennet Yen

Vice President of Product Management, FinancialForce.com

Jags Kandasamy

Co-Founder & Chief Executive Officer, Latent AI, Inc.

Industry Insights: Applied Tech for Surviving in an Era of Deep Fakes and DisInformation

2:25pm - 2:50pm, Nov 6

Humans may look back at our era and determine collectively our exponential era wasn’t ready for the Internet’s impacts on how we interact as societies and how we share information. Participants will consider the increasing concerns of disinformation, bots, GAN-generated DeepFakes, and the cognitive challenges of human confirmation biases, cognitive easing, and other concerns that give rise to the spread of misinformation out of context and other disruptive influence that polarize and create ‘social wedges’ impacting human communities and organizations.Read more

Liz Miller (Moderator)

VP and Principal Analyst, Constellation Research, Inc.

Pablo Breuer

Director, Donovan Group, US Navy

Dr. David Bray

Executive Director, People Centered Internet

Corina LJ DuBois

Strategic Communications Director and Fellow , People Centered Internet

Sara-Jayne Terp

Founder, Bodacea Light Industries LLC

Market Maker: Fireside Chat with SAP's Kylan Lundeen

2:50pm - 3:15pm, Nov 6

Constellation's Founder and CEO, R "Ray" Wang will go in-depth in a fireside chat with market makers and ask the tough questions.Read more

R "Ray" Wang

Principal Analyst and Founder, Constellation Research

Kylan Lundeen

Head of Marketing , Qualtrics

Visionaries: Customer Understanding and the Future of CX

3:15pm - 3:40pm, Nov 6

Nicole France (Moderator)

VP and Principal Analyst , Constellation Research

Vala Afshar

Chief Digital Evangelist, Salesforce.com, Co-Founder and Co-Host, DisrupTVShow

Dina Apostolou

Global Product Marketing Director, WW Business Applications, Microsoft

Des Cahill

Chief Marketing Officer, Oracle

Chad Meley

Vice President of Solutions Marketing, Teradata

Brain Trust: The Future of Digital Workspaces and Employee Experiences

3:55pm - 4:20pm, Nov 6

Dion Hinchcliffe (Moderator)

VP and Principal Analyst, Constellation Research

Macy Andrews

Senior Director, Global University Recruiting and Employer Branding , Cisco

Stuart Appley

Managing Director, CBRE

Gene Farrell

Chief Product Officer, Smartsheet

Alan Lepofsky

Vice President of Evangelism, Salesforce

John Lally

Business Director, North America , Designit

Executive Exchange: The Future of Experience Design and Innovation (Employees and Customers)

4:20pm - 4:45pm, Nov 6

Nicole France (Moderator)

VP and Principal Analyst , Constellation Research

Jay Brodsky

Chief Digital Officer, American Geophysical Union

Dion Hinchcliffe (Moderator)

VP and Principal Analyst, Constellation Research

Anne Kao

Director of Innovation, Blue Shield California

Sam Yen

Head of Commercial Real Estate Digital, JP Morgan Chase & Co.

Mike Morris

CEO , Topcoder

Brain Trust: The Art and Science of Finding Product Market Fit

4:45pm - 5:10pm, Nov 6

Ever changing customer and client requirements amidst a turbulence of converging forces often create both distractions and important market signals to the development of an offering.  Learn from these veteran product experts on how to craft the right balance among the axes of faster, better, cheaper, scalable, and socially responsible platforms.Read more

R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Ganesh Bell

Investor, Startup CEO

Richie Etwaru

Co-Founder and CEO, Hu-manity.co

Sunset over the Pacific

5:30pm - 7:00pm, Nov 6

Free time! Enjoy the fresh salt air, listen to the crashing sound of the ocean, hear classic bag pipes in the distance, and bask in the warmth of the sunset over the Pacific. Take a stroll along the coastline and recharge!Read more

Headliner Keynote: John Hagel "From Mounting Pressure to Expanding Opportunity"

8:30pm - 9:30pm, Nov 6

Two trends are playing out in parallel. Institutions are capturing exponentially more data, while at the same time trust is rapidly eroding in all our institutions. Exponential business models will need to find ways to rebuild trust to gain privileged access to more and more data. There is a white space waiting to be filled, but it will require rapid evolution of business models.Read more

John Hagel (Big Idea Keynote)

Management Consultant, Speaker and Author