We had the opportunity to attend Infosys’ yearly user conference Confluence in San Francisco, held from May 24th till 26th 2017 at the Moscone West. The conference was well attended with a good mix of customers, partners and influencers. 

 
So, look at my musings on the event here: (if the video doesn’t show up, check here)

 
 
No time to watch – here is the 1-2 slide condensation (if the slide doesn’t show up, check here):
 
 

Want to read on? 
 
Here you go: Always tough to pick the takeaways – but here are my Top 3
 
Infosys really wants to be a Products AND Services company – We have written about the early stages and first initiatives of Infosys building software products, pretty much since the arrival of Vishal Sikka. Last year it was a clear message of services and products, this year it was even more in the direction of products, with an event at Moscone West – where usually the product vendors show up. And with brining all products under one overall leader and product strategy lead, Infosys is now also taking the organizational steps towards more products in its future. All customers we spoke to are positive on this development. Sikka shared that the products have already helped Infosys to save over 10k positions from a productivity perspective. A good start. 

 
Infosys Confluence Holger Mueller Constellation Research Sikka
Sikka opening his keynote

Nia is Mana and more – Last year Infosys launched Mana, its Machine Learning platform. Recently Mana became Nia with additional assets from Skytree, robotic process automation capabilities and OCR functions being added. The extensions all make sense, and Sikka shared that there are now over 120+ Nia engagements across 50+ customers. That is traction, but Infosys needs more of that, especially customer adoption Nia that are confident to share the main keynote stage. We will see what next year will bring. 

 
Infosys Confluence Holger Mueller Constellation Research Dadlani
Dadlani shares his Unlimit - learning to bike

Innovation across the portfolio – All key products in the Infosys portfolio showed progress with new releases and capabilities. What stuck out are the new Panaya ALM related Release Dynamix (RDx) offering, with the traditional focus on quality (here is the press release). And a new open source based platform to build next generation platforms with oecloud.io. Makes sense for Infosys to productize its platform – though it’s not clear at the moment which and how many and when the Infosys products will uptake a common platform like e.g. opensouce.io (more can be found here). Not mentioned in the keynote (sic!) was a new data lake offering, running on AWS Cloud, an important component of almost any next generation application project (press release here).

 
Infosys Confluence Holger Mueller Constellation Research Progress
Infosys Renew Progress
 

MyPOV

A good Confluence event by Infosys, that is rapidly reinvent itself. Changes are not only coming with products, but also with the plans to onshore more services, with the ambition to hire 10k+ employees in the US, starting in Indiana. Infosys is as well ramping up its ambitions and capabilities around Digital project. So, innovation and new practices on all fronts, good news for customers. Also good to see that Sikka can an update on last year's leitmotiv - ZeroDistance - which seems to have made a difference for customers and Infosys. This year's theme of "unlimit" was a good theme, too - basically Infosys is trying to inspire customers to think about next generation applications in the age of unlimited storage (BigData, data lakes) and almost no cost compute (for ML / AI).

On the concern side Infosys needs to successfully navigate the challenges that the SI business faces with the raise of SaaS, the needed re-skilling and potential location challenges coming to the outsourcing business from the Trump administration in the near future. On the product side Infosys needs to take the last step and issue roadmaps and add release numbers / versions to its products – in the public communication. And last but not least – more customers live on products, as customer references are the ‘mother milk’ for a product company’s success.

But for now – another good Confluence for Infosys, that is inspiring its customers and getting more attention from partners than before. At least there were more exhibiting and having HPE CEO Meg Whitman there is certainly a sign for traction in the partner space. Stay tuned for more.

     

Want to learn more? Checkout the Storify collection below (if it doesn’t show up – check here).

Want to learn more? Checkout the Storify collection below, it's about the Day #1 keynote, the Day #2 keynote is here and the 10 Questions I had before SapphireNow are here. (if it doesn’t show up – check here).