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Constellation Insights
September 17, 2024

Salesforce Dreamforce 2024: Takeaways on agentic AI, platform, end of copilot era

Salesforce CEO Marc Benioff laid out the company’s AI vision, which revolves around autonomous agents working with humans and the end of the “hit or miss” copilot era. The mission for Benioff: Put the copilot era to bed and focus on agentic AI powered by one platform the Salesforce platforms. Benioff said he wanted his customers to use Agentforce to deploy AI agents at Dreamforce.