If you do all of these, all of the time, you're probably ready for wings and a halo. Let's just say the more you try, the less stressed – and more angelic, even – you'll be.
- Assume that your staff has the best interests of the organization in their intentions.
- Be forgiving, even when they make mistakes.
- Be merciful when they make big mistakes.
- Be compassionate: don't place them in tempting circumstances.
- Be gracious, even to those who don't return it.
- Be slow to anger when people disobey.
- Be abundantly kind and assume people mean well.
- Never renege on your word.
- Remember the times when people do something right.
- Always allow people to repent their error, carelessness or apathy and forgive them.
