omnichannel

Walmart's big tech, AI bets paying off going into 2024 holiday shopping

Walmart's ongoing bets in technology, AI, automation and omnichannel customer experiences are paying off as the retailer lands more share among higher-income shoppers.

Shopify unveils Target partnership, new AI features

By Larry Dignan

Shopify outlined a partnership with Target that could scale distribution for its premier merchants as well as AI-enhanced features across its unified commerce platform.

To Strategically Scale Digital, Enterprises Must Have a Multicloud Experience Integration Stack

By Dion Hinchcliffe

Tuesday's Tip: IOT and The Death Of OmniChannel Non-sense In Customer Experience

By R "Ray" Wang

Matrix Commerce: Tackling the Evolving Ecommerce Ecosystem

By Courtney Sato

News Analysis: Kana Express 13 Addresses Omni-Channel Customer Service for Mid-Market

By R "Ray" Wang

Why SAP acquired hybris Software

By Holger Mueller

omnichannel

Walmart's big tech, AI bets paying off going into 2024 holiday shopping

Shopify unveils Target partnership, new AI features

To Strategically Scale Digital, Enterprises Must Have a Multicloud Experience Integration Stack

Tuesday's Tip: IOT and The Death Of OmniChannel Non-sense In Customer Experience

Matrix Commerce: Tackling the Evolving Ecommerce Ecosystem

News Analysis: Kana Express 13 Addresses Omni-Channel Customer Service for Mid-Market

Why SAP acquired hybris Software

Memberships

Research

Services

Walmart's big tech, AI bets paying off going into 2024 holiday shopping

Shopify unveils Target partnership, new AI features

To Strategically Scale Digital, Enterprises Must Have a Multicloud Experience Integration Stack

Tuesday's Tip: IOT and The Death Of OmniChannel Non-sense In Customer Experience

Matrix Commerce: Tackling the Evolving Ecommerce Ecosystem

News Analysis: Kana Express 13 Addresses Omni-Channel Customer Service for Mid-Market

Why SAP acquired hybris Software

Memberships

Research

Services

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