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Constellation Insights
April 8, 2024

Will demographics mitigate the genAI hit to workers?

It's easy to conclude that generative AI is going to take jobs from humans. But there's another argument that genAI will be needed just to maintain and improve productivity levels because there will be fewer workers. There’s a demographic donut hole in the workforce that may be partially ameliorated by genAI.

Constellation Insights
October 13, 2023

JPMorgan Chase: Why we're the biggest tech spender in banking

JPMorgan Chase executives were asked a simple question during its third quarter earnings conference call: What's the benefit of spending the most on technology in the banking industry? The answer illustrates how every company is a tech company to stay relevant and customer engagement has to span multiple channels.

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