Executive Summary

The age of artificial intelligence (AI) will transform every aspect of the enterprise, from business models, to societal expectations, to economic impacts and regulatory frameworks. Agentic AI represents the biggest shift in how users will interact with technology. As digital labor enables exponential efficiency gains for the enterprise, expect a plethora of solutions from technology vendors. Eventually, customers will seek the ability to traverse systems across functional departments and multiple streams of business processes. Emerging use cases for this future state of agentic AI will drive cost reduction, improve operational efficiency, and increase revenues. This report shares the latest thinking on agentic AI and the implications for enterprises and brands. 


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