Let's talk about DXPs. Digital experience platforms are all the rage as executives across IT and CX are hoping the platform can bring some order to digital chaos. But there are some problems...first of which the very definition of what a DXP is or is not is much debated and the descriptor of "core set of tools" is all too often left up to enterpretation. Liz Miller talks through how she has faced the issue of what a DXP and why some unlikely contenders made their way onto the Constellation Research Shortlist.