Thursday, February 27, 2020 - 11:10am - 11:30am
Join the Godfather of CRM, best selling author of CRM at the Speed of Light, and exectuive producer of the CRM Evolution Event from 2009 to 2017; Paul Greenberg as he interviews Esteban Kolsky, Head of CX Strategy at SAP, considered to be one of the foremost experts in customer engagement strategy and CRM technologies.