SuperNova Finalist Jaime Zepeda of Ring Container Technologies discusses how the company used Infor's robotic process automation (RPA) solution to streamline their proof of delivery process.
Ring Container Technologies, a leading manufacturer of packaging solutions, was facing challenges with managing signed bill of lading documents across their 20 global shipping sites. The documents were being stored in various formats, making it difficult to quickly retrieve and provide to customers when needed. Zepeda explains how Ring leveraged Infor's RPA capabilities to automate the capture and linkage of these signed documents directly to the corresponding transactions in their Infor ERP system. This allowed them to standardize the process across sites and save their employees valuable time previously spent searching for these documents.
The interview also touches on how Ring explores additional use cases for RPA, such as automating the payables process and integrating data from external systems into their ERP.
Learn how a leading manufacturing company uses innovative technologies like RPA to drive efficiency and better serve their customers.