Experience Leaders

David Armano

Chief Pause Officer

Simon Bascombe

Vice President of Customer Experience
Empower

John Bollen (BT150 Alumni)

CIO
Blackstone Portfolio Companies

Mimi Brady

VP of Customer Success
Blockchain.com

Raffaella Camera

Former Head of Brands, Unreal Engine
Epic Games

Darla Caughey

Director of Employee experience
Austin Independent School District

Joseph Cevetello

Chief Information Officer
Future Communities Institute

Krystle Craycraft

SVP, Marketing and Digital Business
Jewelers Mutual Group

Mary Daniel

Vice President of Customer Solutions Center
Aflac

Bob DelPonte

Senior Vice President of Customer Success and Global Delivery Services
UKG

Glenn Facey

Senior Vice President - Strategic Accounts
Brightspot

Rob Felton

General Manager, VP of Sales and Marketing
Threadbird, LLC

Miguel Gamino

Founder
Gamino

Amisha Gandhi

SVP of Marketing
Tipalti

Ghalib Kassam

Chief Information Officer
Los Angeles Times

Robert Kleinschmidt (BT150 Alumi)

Senior Vice President, Marketing & Mil/Aero SBU
AirBorn Inc

Esteban Kolsky

Advisor to Kings and Queens
ThinkJar, LLC

Kirstan Lamont

Head of Channels for Commercial Bank and Corporate & Investment Banking Strategy, Digital and Innovation
Wells Fargo & Company

Warren Lewis

Global Analyst Relations Director
Cognizant

Sandra Lo

Global Head of Corporate Communications
Zoho Corporation

Sloane Lucas

Sr Director, ESG, CSR, DE&I
1800Flowers

Olivia Mangan

Analyst Relations Manager
Zoho Corporation

John McVay

Head of Experiences, Americas
Cognizant

Chad Meley

CMO
Kinetica

Joanne Moretti

Chief Revenue Officer
Fictiv

Portia Mount

VP, Marketing Trane Commercial Americas
Trane Technologies

Anthony Noble

SVP, Chief Strategy Officer
American Tower Corporation

Adrianna Nowell

CMO
Brightspot

April Obersteller

Director of Global Experience: Employee Experience + Customer Experience
Woom Bikes

Rob Pinkerton

SVP
Oracle

Lars Plougmann

Product Manager
USAA

Christy Punch

Senior Mgr., Product Manager Engineering Experience
Liberty Mutual Insurance

Kimberlee Sinclair

VP, Digital Customer Experience
H.B. Fuller

Rob Tarkoff

Executive Vice President & GM, CX Applications
Oracle

Travis Trembath

VP, Fan Strategy & Experience
PGA Tour

Raju Vegesna

Zoho

Heather Willems

Co-Founder || Visual Strategist
TwoLine Studios

Johnny Wu

EVP and Chief Clinical Officer
Centurion Health

Tracey Zimmerman

President & CEO
Robots & Pencils

Constellation Research

Liz Miller

VP and Principal Analyst
Constellation Research, Inc.

Dion Hinchcliffe

VP and Principal Analyst
Constellation Research

R "Ray" Wang

Principal Analyst and Founder
Constellation Research

Larry Dignan

Editor In Chief
Constellation Insights