The salesforce.com System Integration and Solution Services market is accerlating more than any other major enterprise technology platform. The salesforce.com market is innovative and transforming the way enterprises and agencies engage with their customers, stakeholders and overall ecosystem. As a result of this capioIT is increasing focus on this market.
One of the key attributes of the salesforce.com services market is the number of certified salesforce.com professionals that major services providers have within their ranks. The table below highlights the number of certified professionals in the 14 vendors included in the overall salesforce.com capture share report. (source: August 2014, https://appexchange.salesforce.com/results?type=Services&filter=a0L30000001kHrREAU). Note this table highlights the number of global resources regardless of location.
| Vendor | Global Salesforce Certified Resources |
| Accenture | 1652 |
| Deloitte | 640 |
| Cognizant | 604 |
| TCS | 594 |
| Wipro | 505 |
| Capgemini | 407 |
| Appirio | 356 |
| Cloud Sherpas | 332 |
| Bluewolf | 309 |
| Infosys | 256 |
| IBM | 247 |
| HCL | 247 |
| NTT | 242 |
| Fujitsu | 99 |
As the table highlights the salesforce.com certified professionals market is dominated by Accenture. As at August 2014, Accenture had approximately 250% more certified professionals than the nearest contender, Deloitte. Cognizant, TCS, are slightly behind Deloitte.
Of the important and increasingly influential cloud focused SI’s Appirio, Cloud Sherpas and Bluewolf have between 300-350 certified professionals. These firms increasingly fight above their weight in this market and as the results of the forthcoming capture share report will highlight are amongst overall market leaders.
Clearly at the smaller end of the numbers of certification and therefore salesforce.com are some global heavyweights, most notably IBM and Fujitsu. These vendors have considerably less certified salesforce.com professionals and influence than in more traditional and legacy technology markets.
Capture Point
The number of salesforce.com professionals in major Systems Integration and Services providers is clearly not the only determinint of the overall depth of capability that a vendor has in the space. However, it is very indicative of the investment that is being made. The likes of Accenture, Bluewolf, Deloitte and Cloud Sherpas are making comparitively stronger investments in the global and regional salesforce.com ecosystem and it is reinforced by their performance and perception.
