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For those legacy customers, who are using the ServiceNow platform, Cloud Observability is a no-brainer add-on.
The APEX updates, announced at Dell Technologies World in Las Vegas, came as Chairman and CEO Michael Dell and co-chief operating officer Chuck Whitten walked through the company's portfolio, innovation and customers including the likes of Hyundai.
Supply chain and customer experience are typically viewed as two different disciplines, but Walmart and Target are illustrating how they're blending together.
Alibaba's cloud unit, which includes Alibaba Cloud and DingTalk, a productivity and collaboration suite, delivered fiscal first quarter revenue of $3.58 billion, down 3% from a year ago
Cisco's results were helped in part by moves last year to simplify its supply chain, so it had the parts to build its networking gear.
SoftwareOne Holding AG, which provides software and cloud services, said it has acquired Beniva Consulting Group to expand into ServiceNow implementations.
ServiceNow CEO Bill McDermott said the company "is the center of the great reprioritization in the enterprise."
ServiceNow is increasingly using its workflow automation platform to expand into new use process use cases. ServiceNow is actively courting finance, procurement and supply chain leaders.
