The Internet of Customers - Are You Ready?

Below is my review of the Salesforce Dreamforce 2013 keynote.

Topics include:
- Salesforce - more than just technology... philanthropy is at the heart of the company's core values
- Introducing Salesforce1, the platform for the Internet of Customers
- The impact of connected devices - Demonstrations of Salesforce1 Service Cloud, Sales Cloud, ExactTarget Marketing Cloud

MyPOV:
- Salesforce focused on providing business outcomes versus focusing on the technology
- I would have liked more focus on internal topics, ex: what connected devices like office doors, meeting rooms, furniture could do to help employees collaborate
- Vision is great, but execution is what matters. Pricing, packaging, support, etc.