Design Thinking, IBM, Apple and Smart Project Management Are the Key Ingredients
As part of its digital transformation project, Lufthansa rethought the workplace of flight managers, who play a key role in its flight operations. Moving flight managers from PCs and paper to a custom-built Apple iPhone application—created in joint design thinking sessions with IBM and Apple and powered by IBM’s Mobile First platform for iOS—created new possibilities and automation for on-time departures, one of the most important KPIs of the airline industry.
Premium Content
