The What? When? Why? and How? of Enterprise Collaboration

Here is my interview with BizTech 2.0 TV, where I discuss enterprise collaboration.

0:00 - 1:53 : Evolving from generic collaboration to making social features part of the way people work. Choosing the right tools and learning when and how to use them.
1:54 - 3:24 : Using collaboration tools internally among employees
3:25 - 4:19 : Extending collaboration externally to partners, customers, etc.
4:20 - 5:40 : Why (and how) should an organization get started using collaboration in the first place? CxOs should outline what problem they are trying to solve first.
5:41 - 6:47 : Breaking down silos, sharing information across your organization - connecting employees - working together for the success of the business
6:48 - 7:57 : What challenges prevent success with collaboration tools? Integrated corporate directories, on-premises vs. cloud
7:58 - 9:00 : The marriage of social and big data. There is more noise in social than there ever was in email. Analytics can help recommend the right people, pages, communities, and provide sentiment analysis.