📺  ConstellationTV episode 96 is here! Co-hosts Larry Dignan and Martin Schneider kick things off with a #technology news roundup, including Salesforce's expansion of Agent Force into the retail space and developments in the #quantum computing, including comments and reactions from NVIDIA's CEO.

Next, #Bt150 member Karen Higgins-Carter, a seasoned #CIO and board member, shares her perspective on how boardrooms should approach #AI. She believes in a holistic view across industries, focusing on practical use cases and the critical roles of change management and risk management.

Round out the episode with an overview of Martin's new CR Pulse on Totango and the changing landscape of #CustomerSuccess technology. He explains how Totango's acquisition of Parative and new product launches are transforming the company into a #GrowthOps powerhouse.

00:00 - Meet the Hosts
01:08 - #Enterprise tech news
08:01 - Interview with Karen Higgins-Carter
24:09 - CR Pulse Report: Totango
34:03 - Bloopers!

ConstellationTV is a bi-weekly Web series hosted by Constellation analysts, tune in live at 9:00 a.m. PT/ 12:00 p.m. ET every other Wednesday!