John Bollen brings over 25 years in technology and product development experience working in leaderships roles at various start-ups in Silicon Valley to multi-national corporations, such as NBC Universal, MGM Resorts International, and recently served as the CTO at Crown Resorts in Australia.  John has also worked in the Private Equity industry as part of Blackstone’s sale of The Cosmopolitan of Las Vegas and purchase of Crown Resorts Australia. John is joining the Digital Technology team as an Industry Solutions Leader where he will focus on private equity firms and their portfolio companies maximizing the value of the ServiceNow platform. John has substantial experience in the information technology field specializing in digital strategy, enterprise solutions, construction, and guest experience design.  John received his B.A. in Communications from UCSB and earned a Master’s in Business Administration from University of San Francisco.