CrowdStrike is using generative AI to tap into its Falcon platform and deliver natural language answers and recommendations on cybersecurity.

According to CrowdStrike, the generative AI rollout called Charlotte AI, is designed to turn everyone into a cybersecurity power user. The company said Charlotte AI can also close cybersecurity skills gaps and speed response time.

The broader takeaway is that companies with vibrant data sets can leverage large language models (LLMs) for competitive advantage. CrowdStrike's Charlotte AI taps into a platform that captures trillions of data points on cybersecurity incidents via its CrowdStrike Threat Graph.

CrowdStrike added that Charlotte AI will also tap into human-validated content to create a human feedback loop in addition to threat intelligence. In a blog post, CrowdStrike noted:

"Generative AI opens up a new world of possibilities by creating net-new outputs based on the patterns and structures inherent to the training data. But the limiting factor will always be the quality, context and completeness of the underlying data."

Palo Alto Research CEO Nikesh Arora had a similar take when the company reported earnings.

Use cases outlined by CrowdStrike include:

  • Answering CXO and business user questions about risks related to a recent vulnerability.
  • Empowering lower-level security analysts to perform more high-level analysis.
  • Automate repetitive tasks including data collection, extraction and threat searches and detection.

Charlotte AI is in private preview.

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