Tuesday, February 27, 2024 - 10:00am - 10:30am

Business models have shifted. Buyer behavior has changed. Expectations have exploded. So why do we assume B2B experiences for customers or employees can be effectively managed and delivered the same way we have for decades? This panel invites B2B leaders across experience to share how they are evolving experiences and what it means to win in B2B today.

Speakers

Liz Miller (Moderator)

VP and Principal Analyst, Constellation Research, Inc.

Portia Mount

VP, Marketing Trane Commercial Americas, Trane Technologies

Kimberlee Sinclair

VP, Digital Customer Experience, H.B. Fuller

Chad Meley

CMO, Kinetica