The first two challenges were 1) training teachers 2) making sure it worked for students and parents.  This all had to be done remotely.  After creating accounts and sessions, I individually met with teachers and showed them the functions of Spaces and how to use it.  The one-on-one training sessions were key as it allowed me to walk teachers through at their pace.  After meeting with the teachers I created student information sessions meeting with all students. Some students had laptops, chromebooks, tablets, and/or iPads. As a school we were nervous how this would work since we didn’t have school issued devices for the students, but Avaya Spaces worked on every device.  We were very pleased we were able to get everything going in a week unlike other schools that had an IT department or student issued devices.  All students and teachers had an easy time using Avaya Spaces.  The tech support at Avaya was also very helpful and would respond quickly. I would meet with teachers weekly as individual or team meetings to answer any questions about using Spaces, procedures for remote learning, student and academic questions.  The school board and I switched from monthly to bi-weekly meetings when the pandemic began and Avaya allowed us to have those important decision making meetings.