Parkland developed its ER Greaseboard dashboardusing the SAP®Analytics Cloud solution, which is powered by SAP HANA®and SAP Cloud Platform, to efficiently manage ER volumes to:•Gain complete visibility  of total patient volumes, bed utilization, and ER team assignments and workflows•Increase productivity in the ER department –optimizing ER volume management, workflow, and patient care using a powerful one-glance solution throughout the emergency department (ED)•Empower leaders and the ER team to make better decisions, leveraging SAP Digital Boardroom to drill  down on data with real-time contextual information and actionable insights•Improve clinical outcomes by more-efficiently managing ER volumes, serving more patients every day, and enhancing patient satisfaction with reduced wait times for admittance, care, and dischargeParkland’s ER Greaseboard 2.0 is in process, aiming to use the predictive analytics library in SAP HANA to:•Stratify and predict ED volumes by seasonal and community factors, weather, days of the week, and service type•Reduce “boarder” patients who meet the criteria for hospital admission but are waiting in ER for a hospital bed•Reduce workplace violence against ER staff by reducing high-volume, high-stress environments •Identify community-based initiatives for vulnerable populations (for example, opening more water stations in hot months)