As chief customer innovation officer, Eric and his team are responsible for delivering a seamless, integrated experience across the centers of excellence focused on industry and domain expertise, solution engineering, and advisory services dedicated to enterprise data, cybersecurity, and business value realization. He and his team believe that every customer deserves a high-quality, high-touch experience built on a foundation of empathy, substance and trust.
Eric’s career at SAP has enabled him to work with some of the world’s most iconic companies, brands and organizations, including: Boeing, Nike, Microsoft, Edison, Verizon, Johns Hopkins University & Health System, and Chevron. Prior to joining SAP in 2001, Eric enjoyed a career in legislative affairs working both within, and in partnership with, the federal government on issues pertaining to finance policy. Eric is a licensed attorney and a member of the New York State and United States Supreme Court Bar Associations.
Eric continues to be active in the venture capital and private equity communities, always focused on solutions that deliver great customer experiences. He lives in Westport, CT with his husband and their two children.