The confluence of an improved market outlook, the shift to the cloud, the pressure of digital transformation and replacement cycle dynamics has created one of the biggest growth opportunities for back office innovations. New cloud deployments provide a catalyst for improving and automating back-office processes like never before. Technologies such as RPA and AI are creating self-driving and autonomous apps.
While the number of vendors in the market has diminished due to mergers and acquisitions, the consolidation has led to concentrated platform investments in the cloud and exponential technologies such as artificial intelligence (AI), big data, augmented reality, the Internet of Things, 5G, and blockchain.
Successful deployments will achieve the elusive goal of improving efficiencies and preparing for exponential growth. The use of AI in the back office will power the next wave of post-digital back office. Hear about the latest advancements as organizations prepare their clients for this next wave of disruption. We see a future where the post-digital back office has AI capabilties that are autonomous, ambient, self healing, self-learning, and continuous.
