16 years experience working in IT & ITES, specialized in Marketing operations, contact center and content management. 10 years with Accenture constantly solving for new and better. Currently leading an account of over 50MM and working with an exciting client leading a disruptive and challenging life.
Functional Experience:
Multi-shore outsourcing / right-shoring, Build- Operate - transfer, Finance Management, Global Project Management, Leading global teams, Operational Excellence, Content management ,Digital Marketing, Ads management

Industry Experience:
FMCG / Retail, Resources, Pharma, Automotive, Communications, Media, Technology

Marketing Operations – 10 Years
Played a critical role in setting up global outsourcing operations with multi-tower / bundled offerings
Provide end to end marketing operations for global clients in the arena of Project Management, Content management, Social media, Reporting and Analytics
Partner with client to provide value added services which contributes to their bottom and top line
Create standardised global processes through business excellence framework to stabilize and scale the services
Create joint business plans with clients to address their top 3 items and develop / execute plan to achieve the business results
Drive innovation through Lean methodologies, Six Sigma projects to eliminate waste
Help multiple prospects in solutioning to provide cost optimised solutions
Build High performance teams through SMART performance Mgt System
Education: Bachelor of Computer Science and Engineering