Arbour has more than 30 years of experience in IT operations. Prior to joining Tenet, Arbor was involved with ProV International, a software development and managed services company, where she most recently served as president of the ServiceNow business unit. While at ProV, Arbour designed and built the ServiceNow Global business unit responsible for creating sales and delivery for the partnership. Prior to that, Arbour was a vice president of Professional Services Delivery for ServiceNow, leading over 400 technical and process specialists designing and implementing the ServiceNow Platform for customers worldwide. Previously, Ms. Arbour served as vice president of Service Delivery at Dell Services, leading over 5,000 global technical and engineering team members in managing the outsourced IT services of healthcare and commercial clients. She also worked at Electronic Data Systems (EDS) for more than 25 years, serving in several leadership roles within IT operations – both at the company’s headquarters in Plano, Texas, and also at international locations in London and Frankfurt. Arbour has a Bachelor of Science in Telecommunications Arts and Sciences from Michigan State University.