Shannon Britton oversees all enterprise-wide IT application activities and platforms for Shiseido Americas including operations in Canada and Latin America. She plays a key role in introducing new enterprise technology capabilities that drive Shiseido Americas’ business, deliver customer experiences, and ensure scale to support Shiseido Americas’ growth objectives. As a member of Shiseido Americas’ Executive Leadership Team, Britton leverages the company’s IT capabilities to support its portfolio of prestige beauty brands while working closely with Shiseido’s Global Headquarters on the implementation of key IT infrastructure projects for Shiseido Group. Britton will report to Ron Gee, interim CEO of Shiseido Americas.
Britton joined Shiseido Americas from Diageo, a global producer of spirits and beers. During her time at Diageo, Britton served as head of IT for the Americas, where she was responsible for the design, deployment and support of all regional applications. Prior to Diageo, Britton spent several years at IBM Global Business Consulting Services, where she was responsible for SAP implementation for clients such as Gillette, Nabisco and Pitney-Bowes.