As the Chief Digital Officer of Novo Banco since 2018, João is the orchestrator of the Digital Transformation of the bank, working in coordination with all departments across the bank, to transform the way customers are served and the way to work for the digital world. He is also Non-Executive Board Member at Best Bank in Portugal – the digital-first subsidiary of Novo Banco. João was previously a Partner in Digital McKinsey in Cologne and a leader of the Digital Services practice for 17 years. Throughout his career, he focused on transforming businesses, operations and technology in financial institutions across Europe.