Microsoft raises Dynamics 365 prices starting Oct. 1

Microsoft said it is raising the prices for its Dynamics 365 enterprise resource planning and customer relationship management applications. 

The company said that Dynamics 365 hasn't seen a price increase in more than 5 years. The price changes go into effect Oct. 1 and range from an additional $10 to $15 more a month per user for most apps, but $30 more for a select apps. 

Microsoft's Dynamics 365 price increases apply to cloud and on-premise versions. US government list prices will increase 10% Oct. 1, 2024 and then see a smaller increase Oct. 1, 2025 to be on par with commercial pricing. These price increases don't appear to affect small business customers. 

Copilot capabilities delivered in Dynamics 365 are in the core SKUs. Copilot for Service, Copilot for Sales (both GA'd), and Copilot for Finance (in preview) require separate licenses. In other words, if Copilot is part of Dynamics 365 it does not get charged as extra. There are product SKUs called CoPilot for Sales, CoPilot for Service and CoPilot for Finance that are compatible with multiple CRM systems including Salesforce, so those products are the per seat per month Copilots

Here's a look at the changes.