Results

Insight News
March 08, 2026

Disruption coming for ERP and not from where you'd think

Data to Decisions
The enterprise resource planning software category is about to get a lot more interesting over the next 12 to 18 months amid new entrants, margin compression, new experiences and A...
Larry Dignan
Insight News
February 12, 2026

ServiceNow acquires Pyramid Analytics

Data to Decisions
ServiceNow said it will acquire Pyramid Analytics, a company that features an analytics, data science and data preparation platform. ...
Larry Dignan
Insight News
February 08, 2026

SaaS under the microscope: How to evaluate your vendor

Data to Decisions
Software as a service companies are being repriced, re-evaluated and rethought as analysts, investors and customers wonder how AI agents will affect the category. CxOs need to go t...
Larry Dignan
Insight News
January 28, 2026

ServiceNow delivers strong Q4, expands Anthropic partnership

Data to Decisions
ServiceNow reported better-than-expected fourth quarter results and expanded a partnership with Anthropic to integrate Claude models more deeply into the ServiceNow AI Platform. Se...
Larry Dignan
Insight News
January 20, 2026

ServiceNow expands OpenAI partnership

Data to Decisions
ServiceNow said that it has expanded its multi-year partnership with OpenAI in a move that will revolve around computer-use automation, expanded AI tools and workflows using techno...
Larry Dignan
Analyst Blog
December 24, 2025

News Analysis: ServiceNow Buys Armis, Top 5 Trends For 2026

Data to Decisions
lt;pgt;Five Market Trends for 2026 and the ServiceNow Armis Deallt;/pgt; lt;pgt;Today on Fox Business Network with Ashley Webster on Varney and Co, 5 Market Trends for 2026 were...
R "Ray" Wang
Insight News
September 30, 2025

ServiceNow launches AIx as AI becomes the platform UI

Data to Decisions
ServiceNow launched AI Experience (AIx), a multimodal interface that will serve as a user interface for the company's platform. Enterprise users will be able to access ServiceNow a...
Larry Dignan
Insight News
May 06, 2025

ServiceNow, UKG integrate AI agents across platforms

Data to Decisions
ServiceNow and UKG, a human resources and workforce management software provider, said they will integrate AI agents across their respective platforms using Google Cloud's Agent2Ag...
Larry Dignan
Insight News
April 24, 2025

ServiceNow makes its CRM ambitions crystal clear

Data to Decisions
If you needed more evidence that ServiceNow sees itself as a CRM disruptor consider this: On a strong first quarter earnings call, the acronym quot;CRMquot; was mentioned 35 times....
Larry Dignan
Insight News
April 23, 2025

ServiceNow eases worries with strong Q1 earnings, Q2 outlook

Data to Decisions
ServiceNow's first quarter should alleviate a bevy of emerging concerns in enterprise technology. The company landed multiple Pro Plus AI deals in the quarter and grew its US publi...
Larry Dignan
Insight News
April 03, 2025

ServiceNow acquires Logik.ai, as it steps up CRM efforts

Data to Decisions
ServiceNow said that the purchase of Logik.ai will expand its reach into CRM. Salesforce said Logik.ai will also accelerate its efforts in sales and order management processes. ...
Larry Dignan