Filter Results
Results
HubSpot said it will start pricing its Breeze Customer Agent and Breeze Prospecting Agent based on outcomes. Customers will only pay when AI agents complete an assigned task.
The Breeze Customer Agent and Breeze Prospecting Agent are the most successful at delivering outcomes on HubSpot's platform, according to executives on HubSpot's fourth quarter earnings call.
Insight Blog
Google launched Gemma 4, an open model built for agentic AI workflows in four sizes.
The move comes as the US lags in open large language models relative to China, which counts DeepSeek and Qwen as just two entrants. Nvidia has pushed its Nemotron models to develop the open source AI ecosystem and Google's Gemma model has been downloaded more than 400 million times. Simply put, there's demand for open source LLMs.
Insight Blog
IBM and Arm said they will collaborate on dual-architecture hardware aimed at AI and data intensive workloads.
With the deal, IBM will aim to incorporate Arm chips into mission critical workloads that are often handled by IBM's Z systems.
Insight Blog
Alibaba launched Qwen 3.6-Plus, its flagship large language model (LLM) that improves agentic AI coding and reasoning. Qwen 3.6-Plus is the third proprietary model released this week.
Qwen3.6-Plus has a 1M context window by default, agentic coding benchmarks that put it in the ballpark of Anthropic models up to Claude 4.5 Opus. Anthropic's Claude Opus 4.6.
In a blog post, the company said Qwen 3.6-Plus includes the following:
Insight Blog
In late March, OpenAI announced the end of their Sora Text-to-Video generative AI application and the eventual discontinuation of the Sora API. To understand the opportunity that the Sora-free enterprise market has ahead, perhaps it is worth taking an unvarnished view of Sora itself. While other models had the capacity to generate video from text prompts, Sora became the perceived de facto leader in AI video generation because of its rapid initial adoption by broad consumer audiences, passing 1 million downloads in under 5 days in late September 2025.
Analyst Blog
Big Idea
The customer success (CS) landscape is currently navigating its most significant architectural shift since the category’s inception, in the early 2010s. For years, customer success platforms (CSPs) functioned primarily as specialized “systems of action” sitting atop the “systems of record” (customer relationship management [CRM] systems). However, the emergence of generative and agentic artificial intelligence (AI) has blurred these lines, creating a trimodal future for the industry.
Salesforce's Slackbot event featured a series of demos of new capabilities such as tapping into CRM records, taking notes during meetings and streamlining workflows. But Salesforce Co-Founder Parker Harris summed up the strategic importance of Slackbot with a quip with analysts. "Why log into Salesforce at all?"
Harris, who is also CTO of Slack, said Slackbot is the new face of work, but it's also the main way Salesforce is going to drive usage of its Agentforce platform. If all goes well, Salesforce's applications will run in the background with Slackbot being the lead singer.
Insight Blog
Salesforce didn’t just upgrade Slackbot, it made a strategic move to redefine:
where enterprise decisions get made—and how fast they execute.
What actually changed?
The March 31 launch (30+ new AI features) wasn’t about copilots or summaries. Quick list of what’s new:
Analyst Blog
Work coordination platforms are becoming critical to modern digital work. Discover why Smartsheet earned a spot on the 2026 Constellation ShortList for Work Coordination Platforms.
Video
OpenAI raised $122 billion in funding and now has a valuation of $852 billion.
In a blog post, OpenAI said it is generating $2 billion in revenue a month. OpenAI is arguing that its growth in revenue and users justifies the premium. The company said:
Insight Blog
OpenAI launched a Codex plugin for Anthropic's Claude Code in what'll likely become a trend as the big LLM players all try and one-up each other to move up the orchestration layer.
The race for the latest greatest LLM is interesting, but the prize is the orchestration layer. You want a model and platform to be the orchestrator of other models. The big question here is whether Anthropic or OpenAI are well positioned to be that LLM conductor. The short answer is no.
First, let's recap a few recent developments.
Insight Blog
Microsoft 365 Copilot's Researcher agent will take a multi-model approach where Anthropic's Claude will review responses drafted by OpenAI's ChatGPT in a feature called Critique. Microsoft also added a feature called Council, which will show side-by-side comparisons of responses from different models.
Critique will be the default in Researcher when auto is selected as the model picker.
Insight Blog
There isn’t an easy button for agentic AI and enterprises will need more discipline to implement it, not less. The difference between AI transformation and real returns is dependent on whether you do all the hard stuff such as process optimization, change management, workflows and architecture right.
In the meantime, we're going to see some great experimentation and potential trainwrecks with OpenClaw, AI agents that run amok and billions of dollars spent chasing that AI easy button.
Insight Blog
I attended RSAC 2026 in San Francisco this week and spent time in meetings and briefings, as well as in many conversations with buyers including CISOs and CIOs, along with security leaders across the industry. Events such as RSAC are useful because they bring together enough vendors, customers, partners, and practitioners to make broader market patterns easier to spot. This year’s event again offered a strong snapshot of where enterprise security is headed.
Analyst Blog
Human Agency, China’s Tech Titans, and India’s Rise: Inside DisrupTV Episode 432
On Episode 432 of DisrupTV, hosts R “Ray” Wang (CEO & Founder, Constellation Research) and Vala Afshar (Chief Evangelist, Salesforce) explored three major forces shaping the global tech landscape:
Video
SAP said it will acquire Reltio, a master data management firm, in a move that aims to bring more non-SAP data into its platform.
The Reltio deal lands a year after SAP launched its Business Data Cloud with Databricks.
Insight Blog
AI agents are extremely popular in the enterprise, but companies need to provide context and guardrails or they will run amok like an unsupervised and untrained new hire.
Insight Blog
Google has hedged its bets on quantum computing and said it will expand its research into neutral atoms while maintaining its focus on superconductors. In addition, Google said it moved up its timeline for post-quantum cryptography (PQC) migration to 2029 due to quantum computing advances.
The upshot here is that Google is betting quantum computing will be useful quicker than expected.
Insight Blog
AI Is Now the CEO’s Job: Key Trends from Enterprise Tech, Nvidia GTC, and Constellation’s CFF/AIF
Artificial intelligence has moved from experimental projects at the edge of the business to the center of boardroom strategy. Recent conversations across enterprise technology, Nvidia’s GTC conference, and Constellation Research’s own Future Forum (CFF) and AI Forum (AIF) show the same pattern: AI is no longer just an IT concern. It is a structural force reshaping security, infrastructure, operating models, and even geopolitics.
Video
Google Research said it has created a set of algorithms that could reduce the need for a massive amount of memory for AI workloads.
Insight Blog
Oracle said it has added a set of agentic AI features to Oracle AI Database in a move that brings autonomous agents closer to transactional data. Separately, Oracle announced new agentic AI capabilities to its Fusion Cloud applications.
Insight Blog
Databricks launched Lakewatch, an agentic AI powered SIEM (Security Information and Event Management) system, which aims to unify security, TI and business data in one environment.
Insight Blog