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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Recent Insight News

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Insight News
May 06, 2026

How Stripe sees agentic commerce developing

Matrix Commerce
Stripe is designing its agentic AI commerce flows to be ready for when AI agents are going to transact without humans in the loop and become significant economic players. ...
Larry Dignan
Insight News
May 05, 2026

Freshworks starts landing bigger deals in Q1

Data to Decisions
Freshworks reported strong first quarter results and said it landed the two largest deals in its history due to competitor displacements. Freshworks also raised its outlook for the...
Larry Dignan