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Bank of America's AI investments boost digital engagement, customer satisfaction
Bank of America is infusing AI throughout its primary units--consumer banking, global wealth and investment management and global banking and markets--and plans to spend $4 billion on new projects as its digital engagement gained throughout 2024.
Canva launches Visual Suite 2.0, adds Canva Sheets, Canva Code
Canva launched its Visual Suite 2.0 in what it calls the biggest product launch since it was founded in 2012. Canva aims to make spreadsheets visual with Canva Sheets and create interactive designs with simple prompts with Canva Code.
Google Cloud, UWM partner as mortgage battle revolves around automation, data, AI
The Google Cloud partnership with UWM also sets up an interesting technology battle given that Rocket, built on AWS, has acquired Redfin as well as Mr. Cooper in recent weeks
Monday's Musings: The Great Reset - Looking Beyond The Tariffs
UNDERSTAND THE METHOD TO THE MADNESS
The shock and awe from tariffs represent just one part of the Great Reset that’s being led by a President that has a once in a lifetime opportunity to transform America's standing and shape the POTUS legacy. Hampered by a failing WTO and short-term thinking that plagues the Western world, tariffs provide the biggest leverage point to both political and economic bilateral negotiations for access to the US $29 trillion economy.
ServiceNow acquires Logik.ai, as it steps up CRM efforts
ServiceNow said that the purchase of Logik.ai will expand its reach into CRM. Salesforce said Logik.ai will also accelerate its efforts in sales and order management processes.
The Shifting Sands of AI: Why Enterprise Leaders Need to Look Beyond OpenAI
The AI Landscape's Tectonic Shift: OpenAI's dominance is crumbling under the weight of technical missteps, unsustainable economics, and intensifying competition from both established players and newcomers. With Microsoft testing rival models, Apple reconsidering partnerships, and Chinese innovations accelerating, the "simply partner with OpenAI" strategy has become dangerously outdated. The next 18 months will transform the AI ecosystem—and only organizations with flexible, sophisticated approaches will emerge as winners.
