Intuit's Chief Data Officer Ashok Srivastava Ph. D said the company is now deploying AI agents across its platform, GenOS and products.
Srivastava walked through AI agents deployed on Intuit, which is built on the AWS stack. "Two weeks ago, we formally launched our agent experiences," said Srivastava, speaking during the AWS Summit New York keynote.
We've detailed Intuit's data and generative AI journey. The company has been able to ride inflection points by getting its data architecture right and then leveraging AI. Now Intuit is looking for AI agents.
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Srivastava kept with the practical AI theme at AWS Summit New York and said that enterprises shouldn't "become enamored with technology" and focus on business goals and outcomes.
He said:
"Don't get it out into the technology. Use AI only where it's necessary and use rules. Measure your ROI return on investment. Make progress and empower small teams to invest."
A few takeaways from Srivastava:
- Intuit is focused on providing human experts because it will complement what AI offerings it offers.
- The GenOS runtime, Intuit's operating system, is designed to orchestrate agents and models.
- The interface with software will be conversational.
- Agents are already driving returns and cash flow improvements for small business customers on Intuit.
