- Live Event
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*Agenda is subject to change |
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Sunday, July 14 | Session | Location | Convention Level |
10:00 am – 8:00 pm | Registration & Information Desk Open | Registration Desk | Ballroom Level |
5:00 pm – 6:00 pm | How to get the most out of INSIGHTS! | Naples | Ballroom Level |
7:00 pm – 9:00 pm | Welcome Reception | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
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Monday, July 15 |
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6:30 am – 6:00 pm | Registration & Information Desk Open | Registration Desk | Ballroom Level |
7:00 am – 8:00 am | Attendee Breakfast | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
8:15 am – 9:45 am | Opening Keynote | Osceola C/D Ballroom | Ballroom Level |
9:45 am – 10:30 am | Attendee Morning Break | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
10:30 am – 12:00 pm | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
12:00 pm – 1:30 pm | Attendee Lunch | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
1:30 pm – 3:15 pm | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
3:00 pm – 3:45 pm | Attendee Afternoon Break | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
3:45 pm – 5:15 pm | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
5:00 pm – 6:30 pm | Customer Appreciation Cocktail Party | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
6:30 pm | FREE NIGHT |
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7:30 am – 6:00 pm | Registration & Information Desk Open | Registration Desk, Ballroom Level | Ballroom Level |
7:00 am – 8:15 am | Attendee Breakfast | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
8:30 am – 10:15 am | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
10:00 am – 10:30 am | Attendee Morning Break | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
10:30 am – 12:00 pm | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
12:00 pm – 2:00 pm | Keynote Luncheon | Osceola C/D Ballroom | Lower Level |
2:00 pm – 3:45 pm | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
3:30 pm – 4:00 pm | Attendee Afternoon Break | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
4:00 pm – 5:30 pm | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
5:30 pm – 6:30 pm | FREE TIME |
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6:30 pm | Bus departure to Universal City/Walk | Buses will depart from the Convention Center entrance, take the escalators across from the Osceola ballrooms |
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7:00 pm – 10:30 pm | Customer Appreciation Event | Buses will bring guests back to the Gaylord Resort starting at 9:00 pm; last bus departs Universal City/Walk at 10:30 pm. Guests staying later are responsible for their own transportation back to the hotel. |
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7:30 am – 12:00 pm | Registration & Information Desk Open | Registration Desk | Ballroom Level |
7:00 am – 8:15 am | Attendee Breakfast | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
8:30 am – 10:15 am | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
10:00 am – 10:30 am | Attendee Morning Break | Partner & Solutions Center, Exhibit Hall A & B | Lower Level |
10:30 am – 12:00 pm | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
12:00 pm – 2:00 pm | Keynote and Awards Luncheon | Osceola C/D Ballroom | Lower Level |
2:00 pm – 3:30 pm | Attendee Breakout Sessions | See detailed agenda for room assignments | Ballroom Level |
Solutions Center Hours
Sunday, July 14: 7:00 pm - 9:00 pm
Monday, July 15: 7:00 am - 8:15 am, 9:45 am - 10:30 am, 12:00 pm - 6:30 pm
Tuesday, July 16: 7:00 am - 12:00 pm, 2:00 pm - 4:00 pm
Wednesday, July 17: 7:00 am - 12:00 pm