- Live Event
If you have attended KANA Connect before you will know it is the most important educational and networking event of the year for our customers and partners. In fact, KANA Connect is the only conference that goes this deep and broad around all KANA solutions.
The value in attendance ought to justify the time and expense required for a few days out of the office. However, offsite events, especially those that require air travel can be viewed as disruptive or prohibitively costly. But KANA Connect is different and here are just a few reasons why.
Top 10 reasons why you must be there:
- Built to meet the needs of both commercial and public sector customers, the agenda incorporates feedback from prior events
- Dedicate exclusive time and focus on your customer service initiatives without the usual distractions
- Hear from a substantive array of talented speakers, many of whom are customers, in order to deliver the most compelling and educational content possible
- See your products in action and engage with KANA experts within the Solution Showcase
- Get hands-on with educational labs across all products
- Get maximum value from your KANA investment with exclusive access to KANA executives
- Engage with industry thought leaders, other customers, partners, and KANA executives one-on-one at networking events
- Gain insight from compelling and well-known keynote speakers
- Take advantage of the deal. This event is subsidized by KANA and our partners to help with tighter travel policies and related budgets, reducing the registration fee to a fraction of other customer service conferences.
- Experience the food, culture and entertainment that New Orleans is famous for!
2012 testimonials:
The right balance of strategy, insight, networking and fun. The best KANA Connect yet. Roll on KANA Connect 2013. Industry analyst
As always, this was a great opportunity for me to get past the sales and marketing messages and observe first-hand what customers are happy about and concerned about in their dealings with KANA. KANA customer
I was impressed and glad I took the time to attend and learn about upgrade paths and what the future holds for us. KANA customer- See more at: http://www.kana.com/KANAConnect2013/na/justification.html#sthash.HhahbU0...
If you have attended KANA Connect before you will know it is the most important educational and networking event of the year for our customers and partners. In fact, KANA Connect is the only conference that goes this deep and broad around all KANA solutions.
The value in attendance ought to justify the time and expense required for a few days out of the office. However, offsite events, especially those that require air travel can be viewed as disruptive or prohibitively costly. But KANA Connect is different and here are just a few reasons why.
Top 10 reasons why you must be there:
- Built to meet the needs of both commercial and public sector customers, the agenda incorporates feedback from prior events
- Dedicate exclusive time and focus on your customer service initiatives without the usual distractions
- Hear from a substantive array of talented speakers, many of whom are customers, in order to deliver the most compelling and educational content possible
- See your products in action and engage with KANA experts within the Solution Showcase
- Get hands-on with educational labs across all products
- Get maximum value from your KANA investment with exclusive access to KANA executives
- Engage with industry thought leaders, other customers, partners, and KANA executives one-on-one at networking events
- Gain insight from compelling and well-known keynote speakers
- Take advantage of the deal. This event is subsidized by KANA and our partners to help with tighter travel policies and related budgets, reducing the registration fee to a fraction of other customer service conferences.
- Experience the food, culture and entertainment that New Orleans is famous for!
2012 testimonials:
The right balance of strategy, insight, networking and fun. The best KANA Connect yet. Roll on KANA Connect 2013. Industry analyst
As always, this was a great opportunity for me to get past the sales and marketing messages and observe first-hand what customers are happy about and concerned about in their dealings with KANA. KANA customer
I was impressed and glad I took the time to attend and learn about upgrade paths and what the future holds for us. KANA customer- See more at: http://www.kana.com/KANAConnect2013/na/justification.html#sthash.HhahbU0...
If you have attended KANA Connect before you will know it is the most important educational and networking event of the year for our customers and partners. In fact, KANA Connect is the only conference that goes this deep and broad around all KANA solutions.
The value in attendance ought to justify the time and expense required for a few days out of the office. However, offsite events, especially those that require air travel can be viewed as disruptive or prohibitively costly. But KANA Connect is different and here are just a few reasons why.
Top 10 reasons why you must be there:
- Built to meet the needs of both commercial and public sector customers, the agenda incorporates feedback from prior events
- Dedicate exclusive time and focus on your customer service initiatives without the usual distractions
- Hear from a substantive array of talented speakers, many of whom are customers, in order to deliver the most compelling and educational content possible
- See your products in action and engage with KANA experts within the Solution Showcase
- Get hands-on with educational labs across all products
- Get maximum value from your KANA investment with exclusive access to KANA executives
- Engage with industry thought leaders, other customers, partners, and KANA executives one-on-one at networking events
- Gain insight from compelling and well-known keynote speakers
- Take advantage of the deal. This event is subsidized by KANA and our partners to help with tighter travel policies and related budgets, reducing the registration fee to a fraction of other customer service conferences.
- Experience the food, culture and entertainment that New Orleans is famous for!
2012 testimonials:
The right balance of strategy, insight, networking and fun. The best KANA Connect yet. Roll on KANA Connect 2013. Industry analyst
As always, this was a great opportunity for me to get past the sales and marketing messages and observe first-hand what customers are happy about and concerned about in their dealings with KANA. KANA customer
I was impressed and glad I took the time to attend and learn about upgrade paths and what the future holds for us. KANA customer- See more at: http://www.kana.com/KANAConnect2013/na/justification.html#sthash.HhahbU0...
If you have attended KANA Connect before you will know it is the most important educational and networking event of the year for our customers and partners. In fact, KANA Connect is the only conference that goes this deep and broad around all KANA solutions.
The value in attendance ought to justify the time and expense required for a few days out of the office. However, offsite events, especially those that require air travel can be viewed as disruptive or prohibitively costly. But KANA Connect is different and here are just a few reasons why.
Top 10 reasons why you must be there:
- Built to meet the needs of both commercial and public sector customers, the agenda incorporates feedback from prior events
- Dedicate exclusive time and focus on your customer service initiatives without the usual distractions
- Hear from a substantive array of talented speakers, many of whom are customers, in order to deliver the most compelling and educational content possible
- See your products in action and engage with KANA experts within the Solution Showcase
- Get hands-on with educational labs across all products
- Get maximum value from your KANA investment with exclusive access to KANA executives
- Engage with industry thought leaders, other customers, partners, and KANA executives one-on-one at networking events
- Gain insight from compelling and well-known keynote speakers
- Take advantage of the deal. This event is subsidized by KANA and our partners to help with tighter travel policies and related budgets, reducing the registration fee to a fraction of other customer service conferences.
- Experience the food, culture and entertainment that New Orleans is famous for!
- See more at: http://www.kana.com/KANAConnect2013/na/justification.html#sthash.HhahbU0...
If you have attended KANA Connect before you will know it is the most important educational and networking event of the year for our customers and partners. In fact, KANA Connect is the only conference that goes this deep and broad around all KANA solutions.
The value in attendance ought to justify the time and expense required for a few days out of the office. However, offsite events, especially those that require air travel can be viewed as disruptive or prohibitively costly. But KANA Connect is different and here are just a few reasons why.
Top 10 reasons why you must be there:
- Built to meet the needs of both commercial and public sector customers, the agenda incorporates feedback from prior events
- Dedicate exclusive time and focus on your customer service initiatives without the usual distractions
- Hear from a substantive array of talented speakers, many of whom are customers, in order to deliver the most compelling and educational content possible
- See your products in action and engage with KANA experts within the Solution Showcase
- Get hands-on with educational labs across all products
- Get maximum value from your KANA investment with exclusive access to KANA executives
- Engage with industry thought leaders, other customers, partners, and KANA executives one-on-one at networking events
- Gain insight from compelling and well-known keynote speakers
- Take advantage of the deal. This event is subsidized by KANA and our partners to help with tighter travel policies and related budgets, reducing the registration fee to a fraction of other customer service conferences.
- Experience the food, culture and entertainment that New Orleans is famous for!
- See more at: http://www.kana.com/KANAConnect2013/na/justification.html#sthash.HhahbU0...
you have attended KANA Connect before you will know it is the most important educational and networking event of the year for our customers and partners. In fact, KANA Connect is the only conference that goes this deep and broad around all KANA solutions.
The value in attendance ought to justify the time and expense required for a few days out of the office. However, offsite events, especially those that require air travel can be viewed as disruptive or prohibitively costly. But KANA Connect is different and here are just a few reasons why.
Top 10 reasons why you must be there:
- Built to meet the needs of both commercial and public sector customers, the agenda incorporates feedback from prior events
- Dedicate exclusive time and focus on your customer service initiatives without the usual distractions
- Hear from a substantive array of talented speakers, many of whom are customers, in order to deliver the most compelling and educational content possible
- See your products in action and engage with KANA experts within the Solution Showcase
- Get hands-on with educational labs across all products
- Get maximum value from your KANA investment with exclusive access to KANA executives
- Engage with industry thought leaders, other customers, partners, and KANA executives one-on-one at networking events
- Gain insight from compelling and well-known keynote speakers
- Take advantage of the deal. This event is subsidized by KANA and our partners to help with tighter travel policies and related budgets, reducing the registration fee to a fraction of other customer service conferences.
- Experience the food, culture and entertainment that New Orleans is famous for
If you have attended KANA Connect before you will know it is the most important educational and networking event of the year for our customers and partners. In fact, KANA Connect is the only conference that goes this deep and broad around all KANA solutions.
The value in attendance ought to justify the time and expense required for a few days out of the office. However, offsite events, especially those that require air travel can be viewed as disruptive or prohibitively costly. But KANA Connect is different and here are just a few reasons why.
Top 10 reasons why you must be there:
- Built to meet the needs of both commercial and public sector customers, the agenda incorporates feedback from prior events
- Dedicate exclusive time and focus on your customer service initiatives without the usual distractions
- Hear from a substantive array of talented speakers, many of whom are customers, in order to deliver the most compelling and educational content possible
- See your products in action and engage with KANA experts within the Solution Showcase
- Get hands-on with educational labs across all products
- Get maximum value from your KANA investment with exclusive access to KANA executives
- Engage with industry thought leaders, other customers, partners, and KANA executives one-on-one at networking events
- Gain insight from compelling and well-known keynote speakers
- Take advantage of the deal. This event is subsidized by KANA and our partners to help with tighter travel policies and related budgets, reducing the registration fee to a fraction of other customer service conferences.
- Experience the food, culture and entertainment that New Orleans is famous for!
2012 testimonials:
The right balance of strategy, insight, networking and fun. The best KANA Connect yet. Roll on KANA Connect 2013. Industry analyst
As always, this was a great opportunity for me to get past the sales and marketing messages and observe first-hand what customers are happy about and concerned about in their dealings with KANA. KANA customer
I was impressed and glad I took the time to attend and learn about upgrade paths and what the future holds for us. KANA customer- See more at: http://www.kana.com/KANAConnect2013/na/justification.html#sthash.RzLxG5o...
If you have attended KANA Connect before you will know it is the most important educational and networking event of the year for our customers and partners. In fact, KANA Connect is the only conference that goes this deep and broad around all KANA solutions.
The value in attendance ought to justify the time and expense required for a few days out of the office. However, offsite events, especially those that require air travel can be viewed as disruptive or prohibitively costly. But KANA Connect is different and here are just a few reasons why.
Top 10 reasons why you must be there:
- Built to meet the needs of both commercial and public sector customers, the agenda incorporates feedback from prior events
- Dedicate exclusive time and focus on your customer service initiatives without the usual distractions
- Hear from a substantive array of talented speakers, many of whom are customers, in order to deliver the most compelling and educational content possible
- See your products in action and engage with KANA experts within the Solution Showcase
- Get hands-on with educational labs across all products
- Get maximum value from your KANA investment with exclusive access to KANA executives
- Engage with industry thought leaders, other customers, partners, and KANA executives one-on-one at networking events
- Gain insight from compelling and well-known keynote speakers
- Take advantage of the deal. This event is subsidized by KANA and our partners to help with tighter travel policies and related budgets, reducing the registration fee to a fraction of other customer service conferences.
- Experience the food, culture and entertainment that New Orleans is famous for!
2012 testimonials:
The right balance of strategy, insight, networking and fun. The best KANA Connect yet. Roll on KANA Connect 2013. Industry analyst
As always, this was a great opportunity for me to get past the sales and marketing messages and observe first-hand what customers are happy about and concerned about in their dealings with KANA. KANA customer
I was impressed and glad I took the time to attend and learn about upgrade paths and what the future holds for us. KANA customer
- See more at: http://www.kana.com/KANAConnect2013/na/justification.html#sthash.RzLxG5o...
8 Ways to Optimize Your Customer Service Experience By now, you are well aware that "experience counts." Your customers' loyalty and future purchases hang in the balance. In this session, we'll explore the key things you can do to make sure their experiences are positive. Speaker(s): Scott Hays, Ray Wang (Constellation Research) Room: Pointe Coupee - See more at: http://www.kana.com/KANAConnect2013/na/agenda.php#_
Synthesize this conference and solidify your next steps with the advice of an all-star panel of leading thinkers on customer service. Hear their perspectives on a broad range of topics spanning current day best practices to futuristic scenarios that could dramatically impact customer engagement for years to come. Designed to be entertaining and informative, a series of thought-provoking questions will be put to the panel and their views contrasted against those of the audience.
Speaker(s): James Norwood, Esteban Kolsky (ThinkJar), Ray Wang (Constellation Research), Neil Evans (City of Toronto), Marcella Nicotera (Starwood Hotels)
Room: Louisiana Ballroom
- See more at: http://www.kana.com/KANAConnect2013/na/agenda.php#_
